Faqs

Frequently Asked Questions (FAQs)

Swarnam Fashion Jewellery

Swarnam Fashion Jewellery offers premium-quality fashion jewellery including long chains, necklaces, bangles, earrings, anklets, and finger rings. Our designs are crafted to provide a luxurious look at affordable prices.

No, our products are fashion jewellery unless specifically mentioned. They are gold-plated or designed to provide a premium gold-like finish.

Our jewellery is designed with high-quality plating and finishing. To maintain shine and durability, avoid contact with water, perfumes, and harsh chemicals.

You can place an order directly through our website by:

  1. Selecting your desired product

  2. Adding it to your cart

  3. Completing secure online payment

You will receive an order confirmation after successful payment.

We accept secure online payments through trusted payment gateways including UPI, Debit Card, Credit Card, and other supported options.

Delivery timelines depend on your location. Orders are usually processed within a few business days, and shipping time varies based on courier services.

Yes, returns are accepted under our Refund & Return Policy conditions. The product must be unused and in original packaging. Certain items like earrings may not be eligible for return.

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging. We will assist you with a replacement or refund.

COD availability depends on your location and shipping policies. Please check at checkout to see if COD is available for your area.

You can contact us through our official Contact Page. Our support team will assist you with order-related or product-related queries.